Welcome to Userpilot Documentation
Complete guide to Userpilot - the product growth platform that helps you onboard users, drive feature adoption, and boost retention without code.
What can you do with Userpilot?
Onboard new users effectively
Deliver contextual, in-app experiences that guide users to their “aha!” moments faster with flows, tooltips, banners, and checklists. Reduce time-to-value and increase activation rates.
- Trigger flows based on user behavior
- Target by plan, lifecycle stage, or segments
- Use modals, tooltips, and checklists
Drive feature discovery and adoption
Encourage users to explore new or underutilized features with targeted in-app messages and interactive walkthroughs. Increase feature adoption and user engagement.
- Highlight features based on usage patterns
- Promote beta launches with targeted messages
- Educate users with interactive walkthroughs
Improve user retention
Keep users engaged and help them build habits with segmentation, surveys, and data-backed insights. Reduce churn and increase customer lifetime value.
- Segment users based on activity or milestones
- Send in-app surveys to capture feedback
- Identify drop-off points and iterate
Measure product experience impact
Track custom events, analyze flow performance, and correlate actions with engagement metrics. Make data-driven decisions to optimize your product experience.
- Track custom events and properties
- Analyze flow performance and feature usage
- Correlate actions with engagement metrics
Quick Start Guide
1. Install Userpilot
Get Userpilot running on your web or mobile application in minutes.2. Create your first flow
Build in-app experiences using the Chrome Extension - no code needed.3. Track events and users
Set up event tracking to personalize experiences and measure impact.4. Analyze performance
Use dashboards and session replay to understand user behavior.Popular Features
🎯 In-App Flows
Create modals, tooltips, and interactive walkthroughs to guide users through your product.
Learn more →📊 Product Analytics
Track user behavior, analyze feature usage, and measure the impact of your experiences.
Learn more →📝 Surveys & NPS
Collect user feedback with in-app surveys and Net Promoter Score (NPS) surveys.
Learn more →🔍 Session Replay
Watch how users interact with your product to identify pain points and opportunities.
Learn more →📚 Resource Center
Create a centralized hub for help articles, videos, and support resources.
Learn more →🔗 Integrations
Connect with your favorite tools like HubSpot, Salesforce, Segment, and more.
Learn more →Documentation Sections
Platform
- Getting Started - Learn about Userpilot and set up your first experience
- Users & Companies - Manage user data, segments, and company information
- Data & Events - Track user behavior and custom events
- In-App Engagement - Create flows, spotlights, banners, and more
- Product Analytics - Analyze user behavior and feature usage
- User Feedback - Collect feedback with surveys and NPS
- Session Replay - Watch user sessions to understand behavior
Developer
- Installation - Set up Userpilot on web and mobile applications
- Security - Configure security settings and best practices
- APIs - Integrate with Userpilot’s REST APIs
- Data Sync - Sync data with external systems
Integrations
- Native Integrations - Connect with HubSpot, Salesforce, Segment, and more
- Webhooks - Send data to external systems in real-time
Need Help?
How do I get started with Userpilot?
How do I get started with Userpilot?
What's the difference between flows, spotlights, and banners?
What's the difference between flows, spotlights, and banners?
Can I use Userpilot on mobile apps?
Can I use Userpilot on mobile apps?
How does Userpilot pricing work?
How does Userpilot pricing work?